Terms of Service

These Terms and Conditions aim to define the rights, obligations, and responsibilities between Genuine Inc. (hereinafter "Company") and users regarding the use of the "Rental Oppa" service (hereinafter "Service").

• "Service" means the Korean cultural experience matching service provided by the Company. • "User" means an individual who uses the Service. • "Partner" means a person who provides cultural experience services. • "Matching" means the service that connects Users with Partners.

• These Terms become effective when posted within the Service or otherwise notified to Users. • The Company may revise these Terms within the scope that does not violate relevant laws when reasonable grounds arise.

The Company provides the following services: • Korean cultural experience guide matching • Tourism course recommendations • Reservation and payment services • Customer support services The Company may change the content of services and will notify in advance when changes are made.

Users must not engage in the following acts: • Providing false information • Infringing on others' rights • Acts that interfere with service operations • Exchanging private contact information with Partners Users must comply with reserved service hours.

The Company may restrict service usage or terminate contracts when Users violate these Terms or interfere with normal service operations.

• Service fees are based on advance payment. • Refund Policy: - Cancellation 5+ days in advance: 100% refund - Cancellation less than 5 days: 50% refund - No-show: No refund

• The Company is exempt from liability for service provision when unable to provide services due to natural disasters or equivalent force majeure. • The Company is not liable for service usage disruptions caused by User negligence.

Disputes regarding these Terms shall be resolved according to Korean law, with Seoul Central District Court as the competent court.